News from Nigeria

First Bank Nigeria improves its users experience services


First Bank of Nigeria in trying to provide better user experience for its customers has reinvented its banking service offering money transfer services giving customers an alternative transaction channel that is safe, convenient and  flexible. These services are also available at weekends as well as on public holidays from some dedicated branches.

Example of such service is the Western Union  money service, where customers can conveniently receive money from abroad and send money from Nigeria to over 200 countries and territories Worldwide and recipients can receive funds straight to their accounts. With the outbound Western Union Service, Customers can now send funds directly to bank accounts outside Nigeria with the new Account Payment Network (APN) recently added to the Western Union Service.

Another money transfer service provided by FirstBank for its customers is MoneyGram. With this service, users can now receive money from loved ones abroad or send to them from Nigeria. FirstBank is the leading agent bank for MoneyGram in Nigeria and has been recognised for its increased transaction volume among other agent locations.

The bank also offers the RIA money transfer service with which customers can receive money from loved ones abroad directly into their accounts in Naira. RIA money transfer service also offers the option of cash pick up at over 750 FirstBank branches nationwide. With TransFast, users can initiate money transfer online which can be received directly into FirstBank accounts here in Nigeria.


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