Lloyds Bank to introduce facial banking to its customers soon


Lloyds bank customers will soon be able to use fingerprint and facial recognition technology to access their bank accounts.  Using Microsoft to strengthen consumer banking security, Lloyds bank will be the first financial services firm in the U.K to do this.

The introduction of Microsoft’s security technology- “Hello” service by Lloyd’s will displace the use of passwords and PINS. Lloyds will be testing this service later this year — assuming a successful test, the service will roll out to their full customer base.

“Windows Hello enables users to log in to a Windows device in less than two seconds, and this use of advanced biometric technology will provide Lloyds Banking Group customers with a more seamless and frictionless experience without compromising security,” noted Ryan Asdourian, Windows and devices lead at Microsoft U.K.

The move follows other interesting takes on banking security. HSBC rolled out selfie-based security functions that allows customers to open new accounts more quickly and easily. Santander U.K. allows customers to make payments using their voices over the phone.

Lloyds has also revealed plans to shrink branches down into “micro” versions staffed by as few as two people.

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